Claire Bentley has over 30 years of experience in the travel industry and has held various roles across operations, customer service, marketing and commercial. She served as Managing Director of British Airways Holidays from 2001 to 2024, leading the business through significant change including the implementation of a new strategy and technology platform. Under her leadership, the business grew over 20-fold to exceed £1 billion in revenue, becoming one of the UK’s leading tour operators.
